The problem is the guy with 6 T.V.'s returned. check at the warehouse or ' Well, guess what, there's no explanation of this on and nobody at the warehouse can answer questions about. It's interesting too that if you look to find out if shipping and handling is refunded, costco doesn't say it is. So anyway, the agent says I'll fix your return and then after several mins he just disconnected the chat and I was back at the beginning.

Unlike amazon, you can't cancel and start a new return. But, if you got the package anyway from UPS because you had no choice over the delivery and then you selected 'refuse delivery', they won't take the package back and if you check online the item you ordered will stay in limbo, i.e. If you select 'refuse delivery' and UPS takes the package, you wouldn't have a package to return right, so why would you start a return on something you had. Huh? No, I wasn't there when it was delivered and unaware it was delivered till the next day so no I'm saying tell UPS to come pick it up. The site says I'll get an email with instructions but two days later, nothing so I go on chat again and the guy says 'you can't return it because it because you selected refused delivery'. So I decide to return it, so I start a return online and when asked why I'm returning, I select 'refuse delivery'. btw, if I order on amazon, and it's shipped by UPS, they don't pull this s. Well, I didn't hire UPS so they couldn't care less. Then I get this agent who says basically, nothing we can do about, complain to UPS. I was mad as h about it so I complained online, which is frustrating as h trying to get thru their 'chat' but that's slightly better than waiting 20 mins on the phone. Ok, well, UPS shows up at 8:30pm and then just props the box against my fence instead of opening the gate and walking the last 20 ft. Then I did some research on non-stick and realized that most people were using it wrong so I wrote a lengthy review defending the product and then because the online price was the same in the store, I bought another one. When I got home, it had so many bad reviews I decided to return it. I've been a member off and on since the 80s and generally the customer service runs hot and cold just like any place but when it's bad, it's exceptionally bad. Must be trolls because I can't think of any other store besides costco that has so many customers to defend them. Every time costco is criticized there are these trolls that come out of the woodwork saying how marvelous and wonderful they are. I deserve every bit of this for stupidly using my gift card at the store who issued it And I'm the stupid piece of sh*t with a brand new kayak that I can't even sell on Facebook since I've discovered having bought it at Costco has caused people to now think something weird and fraudulent must be going or I would just return it right? Obviously I must have UNBOXED it, purposely damaged it without inflating it, re-sealed it inside the original plastic wrap and then retaped the box so I could scam Costco or the facebook people out of 125 bucks And gee, Thanks Costco for being such a bang up business with your fantastic return policy that has people looking at me like a fraudulent scumbag, receipt losing assho*e. I take all the blame for this cuz it's obviously completely my fault and Costco is the perfect business with a perfectly generous policy of taking broken sh*t back five years later but not willing to even offer store credit for an unopened and unused item purchased in their warehouse. It's all my fault for buying it AND using a gift card to do so.

I can't use it now for other reasons to personal and lengthy to get into, but let's hear it Costco members. And I don't even know what to do with a freaking kayak that's still unopened and unused and is kept within n the original, taped shut box. I looked everywhere in the car just in case it had happened to fall out but it was in that suitcase I am sure of it. I'm sure a bunch of Costco lovers are going to jump up and start yelling at me for having no receipt but it's lost along with my other receipts and two check books that were stolen when my car was broken into and my suitcase taken. they were very rude about the whole thing and I asked the manager what could I do,and he said all I could do is bring in the receipt that I no longer have.

I tried to return an item that was purchased with a gift card to the Costco in Spokane Washington and I did not have the receipt but I did have the gift card and the member info for the person that gave me the card and that wasn't enough.

Quicken home and business 2020 costco